Everyday numbers / CLEARBYTE

Percent change vs percentage points in campaign reports

Percentage-point change subtracts two percentages. Relative percent change divides that difference by the original percentage. A rate rising from 2% to 3% gains 1 percentage point and increases by 50%.

Percent change vs percentage points in campaign reports

Percentage-point change subtracts two percentages. Relative percent change divides that difference by the original percentage. A rate rising from 2% to 3% gains 1 percentage point and increases by 50%.
Original rateNew ratePercentage-point changeRelative percent change
1.00%1.50%+0.50 pp+50.00%
2.00%3.00%+1.00 pp+50.00%
5.00%4.00%-1.00 pp-20.00%
20.00%25.00%+5.00 pp+25.00%
40.00%30.00%-10.00 pp-25.00%
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Formula & method

Point change = new rate% − original rate%
Relative change% = (new rate% − original rate%) ÷ original rate% × 100

Use percentage points when describing the absolute movement of an existing rate. Use relative change when showing how large that movement is compared with the starting rate. Include both in a report when either could be misread.

The input rates must use the same event definition and comparable denominator. A change in tracking, eligible traffic or conversion counting can move a rate even when user behaviour does not change. Relative change from a zero starting rate is undefined, while the point difference is still meaningful.

Worked example

A checkout rate falling from 8% to 6% loses 2 percentage points. Relative to the original 8%, the decrease is 25%, not 2%.

What can change the answer

A percentage comparison does not establish statistical significance or causation. Do not compute relative change by dividing by a zero original rate.

Sources & definitions

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